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Exam Code: ICYB
Exam Name: IASSC (IASSC Certified Lean Six Sigma Yellow Belt)
One year free update, No help, Full refund!
Total Q&A: 120 Questions and Answers
Last Update: 2014-01-24

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NO.1 When we assess the Voice of the Customer we are attempting to determine the gaps in our
processes between “what is” and __________________.
A. “What isn’t”
B. “What will make money”
C. “What will cost less”
D. “What should be”
Answer: D

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NO.2 When a process has proven itself to function at a Six Sigma level this means there are less than
________ defects per million opportunities.
A. 1.7
B. 2.6
C. 3.4
D. 10
Answer: C

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NO.3 Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes
of
a product or service.
A. Desirable
B. Beneficial
C. Critical-to-Quality
D. Preferred
Answer: C

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NO.4 Six Sigma refers to a process whose output has at least 95% of its data points within 6
Standard
Deviations from the Mean.
A. True
B. False
Answer: B

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NO.5 In the expression Y = f(Xn) Y , the output, is the ___________ variable and Xn, the inputs, are
the
__________ variables.
A. Independent, dependent
B. Individual, multiple
C. Sole, multiple
D. Dependent, independent
Answer: D

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NO.6 Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a
product?
A. Functionality
B. Durability
C. Dependability
D. None
Answer: D

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NO.7 The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and
Control.
A. Manage
B. Measure
C. Memorize
D. Manipulate
Answer: B

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NO.8 Training cost is $3,000 and a project required an initial investment of $12,000. If the project
yields
monthly savings of $1,800 beginning after 3 months, what is the payback period in months (before
money costs and taxes)?
A. 4.17
B. 8.33
C. 11.33
D. 28.28
Answer: C

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NO.9 The ROI for a project is a measurement metric that stands for Return on Investment and is one
of
the methods used to measure the success of a Lean Six Sigma project.
A. True
B. False
Answer: A

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NO.10 Benefits and working conditions would be primarily the concern of which of the following?
A. Voice of the Customer
B. Voice of the Employee
C. Voice of the Business
D. Voice of the Process
Answer: B

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